Back to home

Support

We're here to help you get your products found and selling.

Contact us

Questions about connecting your store, fixing product issues, generating feeds, or connecting a sales channel? Email our team and we'll get back to you.

Common questions

  • Connecting your store — Install Salio from your store's app marketplace. Once connected, Salio imports your catalog and scores its readiness automatically.
  • Fixing product issues — Open the Issues and Fixes pages in the app to see what's holding products back and apply one-click fixes.
  • Feeds & channels — Generate a product feed from the Feeds page and connect Google, Meta, and other channels from the Channels page.
  • Deleting your data — To delete your account and associated data, email us at partnership@getsalio.com.

For details on how we handle your data, see our Privacy Policy and Terms of Service.